Privacy
This Privacy Policy explains how personal information is collected, used and protected when you visit this website or use the services offered here.
This policy is written in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who Is Responsible for Your Data
This website is operated by The Gut Remedy, which acts as the data controller responsible for how personal data is collected and used.
If you have any questions about this Privacy Policy or how your information is handled, please contact:
info@thegutremedy.co.uk
2. Information That May Be Collected
When you interact with this website or work with The Gut Remedy, the following information may be collected.
Personal information
- Name
- Email address
- Information you provide through contact forms, enquiries or bookings
Health information
If you become a client, you may share health-related information such as symptoms, medical history, diet and lifestyle information. This is used solely for the purpose of providing nutritional therapy services and is treated as confidential.
Website usage information
Technical data may be collected automatically when you visit the website, such as:
- IP address
- browser type
- device information
- pages visited
This helps improve website performance and user experience.
3. How Your Data Is Collected
Your data may be collected:
- when you complete a form or contact The Gut Remedy
- when you book a consultation
- when you download a resource or subscribe to emails
- automatically through cookies and website analytics tools
4. How Your Information Is Used
Your personal data may be used to:
- respond to enquiries
- provide nutritional therapy services
- manage consultations and client communication
- send requested resources or newsletters (if you opt in)
- improve website performance and user experience
Personal data is never sold or rented to third parties.
5. Lawful Basis for Processing
The Gut Remedy processes personal data under the lawful bases set out in UK GDPR, including:
- Consent – for example when signing up to receive emails
- Contract – when providing nutritional therapy services
- Legitimate interests – such as responding to enquiries or improving services
- Legal obligation – such as record keeping for accounting purposes
Health information shared during consultations is considered special category data and is processed only with your explicit consent.
6. Third-Party Services
Some services used to operate the website and business may process personal data on behalf of The Gut Remedy. These may include booking systems, email communication platforms, website hosting providers and analytics services.
These providers are required to handle data securely and in accordance with data protection law.
7. Data Retention
Personal data is kept only for as long as necessary.
Client records relating to nutritional therapy services may be retained for up to 7 years, in line with professional and insurance requirements.
Email subscription data is retained until you unsubscribe.
8. Your Rights
Under UK data protection law you have the right to:
- access the personal data held about you
- request correction of inaccurate information
- request deletion of your personal data
- withdraw consent at any time
- object to certain uses of your data
To exercise these rights please contact:
info@thegutremedy.co.uk
9. Cookies
This website uses cookies to improve functionality and analyse website usage.
When you first visit the website you may be given the option to accept or manage cookies. You can also control cookies through your browser settings.
10. Complaints
If you have concerns about how your data is handled, please contact The Gut Remedy.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):